Friday, July 30, 2010

A gentle REMINDER

As more than 9,000 Vets head to Atlanta GA for the American American Veterinary Medical Association’s annual convention this Saturday, July 31, I take this opportunity to remind all vets of a few things... From a 4legged's point of view:

1. I have feelings, fears, sensations and my own particular baggage of emotions. LISTEN to my human as I have bonded with him or her and he/she knows me better. [You see me a lot less than they do!]

2. Please understand that as scared as I am, my human is even more scared. TAKE time to explain things to both of us.

3. We look to you for help. We need to trust you. Do not discount your years of study and expertise by selling inferior dog food. You are a VET not some cheap dog food outlet. Integrity is key.

4. PLEASE return your phone calls. Two words from you make all the difference.

5. Remember that overcharging for a service will eventually drive away your customer. This is a tough economy.

6. EDUCATE yourself. My owners spend a lot of time reading, researching [ American Animal Hospital Association (AAHA) guidelines, etc ] and networking because THEY LOVE ME. You should know more than they do and if you don't.... LISTEN, RESEARCH, LEARN.

Finally... remember your oath:


Veterinarian's Oath

Being admitted to the profession of veterinary medicine, I solemnly swear to use my scientific knowledge and skills for the benefit of society through the protection of animal health, the relief of animal suffering, the conservation of animal resources, the promotion of public health, and the advancement of medical knowledge.

I will practice my profession conscientiously, with dignity, and in keeping with the principles of veterinary medical ethics.

I accept as a lifelong obligation the continual improvement of my professional knowledge and competence.

Finally, I love you doc K, and I hate the thermometer...
'vie

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