States Are Included in the Recall
Recalled products may have been distributed in these states:
Alabama, Arkansas, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Vermont, Wisconsin, West Virginia, Wyoming and Canada.
States that are not affected include:
Alaska, Arizona, California, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, and Washington.
What to Do?
Salmonella can be deadly to both humans and pets. If your pet food is being recalled, stop feeding or handling it immediately.
If you’ve discarded the packaging (something we recommend you never do) – or you’re in any way in doubt – do not take chances. Be safe. Stop feeding or handling the product anyway. Natural Balance suggests:
Pet owners who are unsure if the product they purchased is included in the recall, or who would like replacement product or a refund, may contact our Customer Service team at (800) 829-4493 or email firstname.lastname@example.org.The company maintains a special web page containing all Natural Balance products currently under recall — along with all relevant best by dates.
You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.