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Saturday, April 20, 2013

EXPANDED RECALL NATURA: INNOVA EVO, CALIFORNIA NATURAL, HEALTH WISE, KARMA

All Sizes All dry dog and dry cat food and treat varieties  All UPCs All Lot Codes All expiration dates prior to and including MARCH 24, 2014


Natura Pet Products Dog Food Recall


Dear Natura Family,

On March 18, 2013, we informed you of a voluntary recall on select Natura products.
Out of an abundance of caution, we are extending our recall to include all Natura dry dog, cat and ferret food and treats that have expiration dates on or before March 24, 2014. We are sorry for the disruption, but we simply want to ensure that every product meets our highest quality standards.
Natura canned products and Mother Nature biscuits are not affected. (see Treats table below for further detail).
Please read below for more information about the recalled products and how to replace your pet food if it is included.
Your pet’s health and safety are our #1 priority. We are taking all actions necessary to ensure that our products meet both your expectations and ours. Our Fremont plant has been focused on quality enhancements and is now shipping new product to stores that will be on shelves soon.
As fellow pet owners feeding Natura products, we share your disappointment and again, we are very sorry. For additional inquiries, contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.
Sincerely,
Employees of Natura Pet Products

Updated Product Information

Natura has issued a voluntarily recall of all dry products with an expiration date on or before March 24, 2014, for the following brands.
Innova

EVO

California Natural

HealthWise

Karma
To clarify what is meant by “treats” in our communication above, only the following “treat” products are included in the recall:
Treats Included in Recall
Innova Cat Treats
EVO Wild Cravings Turkey & Chicken Formula Cat Treats
EVO Wild Cravings Herring & Salmon Formula Cat Treats
EVO Wild Cravings Weight Management Cat Treats
EVO Wild Cravings Herring Formula Dog Treats
EVO Wild Cravings Red Meat Formula Dog Treats
EVO Wild Cravings Turkey & Chicken Formula Dog Treats
EVO Wild Cravings Weight Management Dog Treats
No other Natura biscuits/bars are included.

Replacement Product Information

If your product is affected, and you would like a replacement, please download this form and follow the instructions.

Updated Press Information

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